by admin | Jan 22, 2025 | Cloud Services, Support - Cloud Remote Desktop
From today we have rolled out the update to our Azure Cloud Services Remote Desktop Platform. This state-of-the-art platform has been designed to enhance productivity, improve security, and modernize the remote work experience. This continues to provide ease of...
by admin | Oct 22, 2024 | Support - Cloud Remote Desktop
If you are seeing strange coloration of the screen when accessing our remote desktop services, it is likely you don’t have the latest graphics streaming technology installed on your computer. Our modern remote desktop environments use this technology to...
by admin | Oct 13, 2022 | Cloud Services, GeoMaster, GIS and Mapping, Support - Cloud Remote Desktop, Uncategorised
Our team upgraded the Cloud system servers Graphics processing unit (GPU) capability with Azure which will enable a better performance from ArcGIS Pro and ArcGIS Desktop. ArcGIS Pro will automatically detect and use hardware acceleration (the graphics card) if it’s...
by admin | Jun 13, 2022 | Cloud Services, GeoMaster, Support - Cloud Remote Desktop, Uncategorised
Sometimes the responsiveness of ArcMap in the cloud environment is less than users would like, leading to frustration and slower work. Here are some tips that may improve matters. General IT measures Your internet connection needs to be above 80 Mbps to get good...
by admin | Mar 10, 2021 | GIS and Mapping, Support - Cloud Remote Desktop
Google Earth Pro is available for use within our Cloud Remote Desktop Services for Forest Management. This is a goto for many needing a quick reference of geospatial data when managing forestry operations. Here are some quick tips / frequently asked questions when...
by admin | Sep 24, 2020 | Cloud Services, GeoMaster, Support - Cloud Remote Desktop
There are some add-ins to ArcMap such as GeoMaster Mobile Manager than need to accessible by end users. To enable these Open ArcMap and under the the Customize Tab select Add-In Manager. Click on the Options tab and click the Add Folder… button. Navigate to...
by admin | Sep 24, 2020 | Cloud Services, Support - Cloud Remote Desktop
Making maps is all about having access to spatial layers which provide layers such as roading, streams and contour data. Within the Interpine Forest Management Cloud we publish common spatial datasets centrally for all registered users to access. This not only...
by admin | Sep 24, 2020 | Cloud Services, Support - Cloud Remote Desktop
To allow for best practice implementation of GeoMaster deployed within our cloud environment, this document outlines the common setup for most users with regard to ArcGIS file based geodatabases setup for users. Most of our users will have the following structure to...
by admin | Sep 6, 2020 | Cloud Services, Microsoft365, PSLog, Support - Cloud Remote Desktop
PSLOG is used by many of our users inside our Cloud Remote Desktop Service. Some users have reported an issue where they get an error message when exporting some of the PSLOG reporting to EXCEL. This could appear as an OLE Error message such as shown below. The...
by admin | Aug 26, 2020 | Cloud Services, Microsoft365, Support - Cloud Remote Desktop
As a forest manager using our cloud services, you can use Microsoft 365 OneDrive and SharePoint to set up folders for contractors to access information or just provide them with a link to a place to upload their data or files. For example, you might have a harvest...
